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How to Prevent Churn in Your Client Base

How to Prevent Churn in Your Client Base

If you’re a business owner, you want to keep your customers around as long as possible. Customer churn refers to the customers that quit using your product or service after a set period of time. Even if you were to increase your customer retention by 5 percent,...
Helpful Tips for New Managers

Helpful Tips for New Managers

Being a manager is one of the most overwhelming positions in an organization. A manager is entrusted with the leadership role and overseeing of other employees. Individuals with several years of experience may adapt faster to the job, but newly promoted managers face...